Long-Sleeve Textured Johnny Collar Knit Polo

Shipping Area:
Only ships within the United States.

Order Processing Time:
1–2 business days (Mon–Sat).
No processing on U.S. federal holidays.

Transit Time:
3–6 business days after processing.
Delivery time may vary.

Carriers Used:
USPS, UPS, and FedEx.

Shipping Fee:
Free shipping on all U.S. orders.
No hidden fees.

Address Accuracy:
Customers must provide correct shipping info.
Company not liable for delivery issues due to errors.

Lost/Missing Packages:
Once marked as "delivered," the package is considered complete.
If tracking shows in transit for over 15 business days, contact support for investigation or refund/replacement.

Order Tracking:
A confirmation email with tracking info is sent once the order ships.

Support Contact:
📧 support@sunnykisstee.com
🕒 Response within 12–24 hours

Return Window:
Within 30 days of receiving your order.

Eligibility:
Items must be unworn, unused, with tags and original packaging, and include proof of purchase.

How to Start a Return:
Email support@sunnykisstee.com with:

• Order number & full name

• Proof of purchase

• Reason for return

• Photo/video of damaged/defective item (if applicable)

Return Shipping:

• Customer pays for return shipping (unless item is wrong or defective)

• Shipping costs are non-refundable

Refunds:

• Issued to the original payment method within 7 business days after approval

• May take 3–5 more days to appear on your statement

Exchanges:
Only for damaged, defective, or incorrect items/sizes. Contact support to arrange.

Support Contact:
📧 support@sunnykisstee.com